Resume: Experienced Supply Chain / Strategic Sourcing Professional

Position Level:

Sr. Manager

Describe Your Ideal Job:

Experienced Supply Chain Management Professional with MBA, backed by 15 years of progressive career experience. Recognized successes in international sourcing, contract management, market expansion, and operations improvement in fast-paced environments. Program / project manager with consistent record of aggressive growth in profits and revenues.

* BS in Civil Engineering; MBA - Operations & Supply Chain curriculum; International supply chain management experience

* Recruited by CEO of TX Engineering firm to direct start-up of international Business Process Outsourcing competency

* Negotiated international engineering outsourcing contracts yielding efficiencies of $2.1 million to bottom line in 2 years

* Developed Contract Management System for TX Engineering firm resulting in 70% reduction in contract assembly time

* Designed customer satisfaction system, increasing customer retention by 30% in Business Process Outsourcing facility in India

* Expert user MS Office, Project, Visio; Experienced in SAP, PeopleSoft; App. Dev. experience in SQL, java, XML, VBA

Experience:

JNS Consulting Engineers, Houston, TX, Civil engineering consultancy; 2007 – 2009

CONTRACTS MANAGER

Designed and built enterprise-wide Contract Management System; resulted in 70% reduction in contract assembly time
Provided leadership in contractor pre-qualification, evaluating proposals, measuring contractor performance, and implementing project controls strategies; Improved processes for managing & responding to RFX's
Acted as focal point for communication with stakeholders for resolution of contract issues

U.S. Congressional Race, Calvert, TX, Specific 1-yr. public service request by colleague & friend; 2005 - 2006

CAMPAIGN MANAGER

Managed campaign for Tucker Anderson, candidate for U.S. House of Representatives Seat–17th Dist. of Texas; Directed campaign strategy and supervised over 100 campaign staffers

Pate Engineers, Inc., Houston, TX, $35 million civil & environmental engineering consultancy; 2002 - 2005

BUSINESS PROCESS OUTSOURCING (BPO) SPECIALIST

Managed vendors using vetting, contracting and performance monitoring systems; ~$2MM savings in 2 years
Negotiated outsourcing agreements with global BPO vendors; Built strategic partnerships with service providers
Streamlined production processes and outsourcing & insourcing activities between 6 profit centers, requiring consensus building from 6 Principals

DIRECTOR OF BUSINESS PROCESS OUTSOURCING (BPO) START-UP DIVISION

Managed start-up of web-based Business Process Outsourcing company; Company provided outsourced engineering services as supplement to clients’ internal production capacities
Directed market research, strategic sourcing, contracting, IT development and continuous improvement strategies
Identified exceptional service providers in India and SE Asia, performed risk assessment and negotiated contracts
Developed strategic marketing plan utilizing nationwide surveys, focus groups and web portal for beta testing
Marketed outsourcing services and value propositions to C-Level executives of civil engineering firms nationwide

Philips Innovation Campus, Bangalore, India, semiconductor programming center; Summer 2001

CORPORATE QUALITY INTERN

Developed internal and external customer satisfaction measurement system; presented solutions to Board of Directors; Implementation recommendations resulted in 30% increase in customer retention

Andersen Consulting, LLP, Austin, TX, currently known as Accenture; 1999 – 2000

TECHNOLOGY CONSULTANT

Consultant to Vignette Software’s M&A Team for $1.7 billion acquisition; Developed template for future acquisitions
Performed Needs Assessment & developed business rules & IT architecture for the FL Dept. of Labor’s on-line job board
Designed, built and supported corporate Intranet that served 150 SAP users at BPO Halliburton project site

Skills:

Proven Supplier Alliance Management and global executive management experience
Ability to direct work of multiple reports and supervise concurrent tasks while effectively prioritizing and coordinating work assignments to meet deadlines
Strong work ethic and the ability to work in a fast-paced environment
Excellent organizational, analytical, quantitative, and problem solving skills
Ability to establish and maintain service orientation and effective working relationships at the executive and working levels of internal and external organizations; ability to gain and maintain the cooperation and participation of others
Advanced presentation, written and verbal communication skills
Advocate for organizational change and promotion of diversity within the department
Team player/consensus builder
Strong multi-tasking skills and attention to detail
Consultative Skills/Strategic Agility - Can articulately paint credible pictures and visions of possibilities and likelihoods; create competitive and breakthrough strategies and plans
Leadership of cross functional teams - Create strong morale and spirit within team; develop a sense of belonging within teams; known for developing and leading successful team efforts
Strategic sourcing methodology expertise - Demonstrated results through application of methodology; experienced in training others in methodology and mentors teams
Strong Negotiations - Lead advanced negotiations with cross-functional teams; develop complex negotiations strategies; demonstrated negotiations capability including adjusting to individual styles and tactic
Business Acumen – Ability to source activities through financial statements; conduct in-depth ratio and trend analysis of financial statements; utilize current trends and information to make accurate predictions of future trends and impact on company business
Relationship/Supplier Relationships – Maintain solid supplier relationships through effective communication; routinely seek internal customers’ feedback and incorporates this data into strategies and action plans; take personal responsibility for ensuring any issues raised by suppliers or internal customers are responded to and resolved; comfortable interacting with senior level executives
Multi Lingual/Multi Culture Awareness - Move seamlessly between cultures; knowledge of how to conduct business in various cultures and countries; cultural sensitivity; very comfortable in international settings
Communications - Proactively elevate key issues with proposed recommendations; highly credible and persuasive
Decision making - Sound judgment in making critical decisions under pressure; take action when appropriate; effectively lead team and organization through decision making process; can relate decision to original business issues
Effective Problem Solving - Able to develop comprehensive recommendations based on complex scenarios and realistic assumptions; proactively puts solutions in place to ensure issues do not re-appear
Sense of Urgency/Action Oriented - Challenge others by setting high goals; creates a climate where others are motivated to strive for high achievement
Systems Knowledge - Knowledgeable in systems tools and analysis potential; able to identify trends and themes from data quickly and proficiently
Accuracy/Detail oriented/Quality of Work Output - Produce high quality of work on time; strong ability to incorporate the "right" message while ensuring unquestionable factual accuracy

Education:

BS - Civil Engineering, University of Houston; MBA - Texas A&M University

Fields of Expertise:

Supply Chain Management, Strategic Sourcing, Contract Management, Process Improvement

Licenses:

EIT issued by Texas Board of Professional Engineers

Preferred Work Schedule:

M-F

Desired Location:

Houston, TX

Desired Compensation:

Willing To Relocate: Yes - I am willing to relocate.

Languages Spoken: English

Duration Options: Full Time

Contact Info for this Resume or C.V.

Matt Chapman
510 Lovett Blvd. No. 306
Houston TX 77006

Phone: (713) 927-7415

URL: http://www.linkedin.com/in/mattbchapman
Email: